Privacy Policy

SpiderTech Inc. is committed to protecting your privacy and information. This Privacy Policy explains SpiderTech’s collection and use of information collected from SpiderTech customers and users of the SpiderTech website.

SpiderTech Inc. will only collect, store and use your personal information for defined purposes. SpiderTech Inc. collects, stores and uses your information to provide products and services that you request.  For example, your information may be collected, stored and used to process your purchase, to assist you with technical support issues, or to follow up with you after your product or service inquiry or purchase. The personal information collected includes  your address, phone numbers and other contact information, and any information required to process your payment for good and services received, such as credit card numbers. In certain circumstances, it is completely optional for you to provide your personal information, and in other circumstances, such as in order to complete your purchase, such information must be provided. If you choose not to provide your personal information, SpiderTech Inc. will advise you if a service cannot be performed without such information.

Personal information or information about your order and the products you purchase will not be given to any outside organization for its use in marketing or solicitation without your consent. SpiderTech Inc. does not sell personal information to third parties.

SpiderTech Inc. will share your personal information with certain select service providers in order to support your customer relationship with SpiderTech Inc. as detailed above. For example, service providers may be engaged to assist in the delivery of purchased products or to assist you with technical support issues.  SpiderTech Inc. will not knowingly disclose customer information to any service provider who acts inconsistently with this Privacy Policy.

SpiderTech Inc. keeps customer information only so long as is needed in order to meet the purposes set out in this Privacy Policy. SpiderTech Inc. will keep such information longer only if required to meet any legal or regulatory requirements.  SpiderTech Inc. destroys personal information it does not need to keep in a secure manner. 

Links to web sites that may be accessed through SpiderTech’s web site may collect personally identifiable information about you. The information practices of those third-party web sites are not covered by this Privacy Policy.

Any questions or concerns that you may have about this Privacy Policy may be directed to SpiderTech Inc. using the following contact information:

SpiderTech Inc.

Address:
3370 Pharmacy Avenue
Toronto, Ontario
Canada M1W 3K4

Attention: Chief Privacy Officer

Phone: 1 416 490 4000
Fax: 1 416 490 4001

SpiderTech Inc. reserves the right to amend this Policy from time to time. The last update of this Policy (the "Effective Date") is listed at the bottom of this Privacy Policy.

This Privacy Policy is applicable only to this domestic website and to SpiderTech Inc.

Effective Date: July 8, 2010